Cookie Policy.
Small files we (and a few carefully-chosen partners) set on your device. Here's what every one of them does — and how to turn the non-essential ones off.
What Cookies Are
A "cookie" is a small text file that a website stores on your device. We also use similar technologies — local storage, session storage, pixel tags, and SDK identifiers — which we collectively call "Cookies" in this policy.
We set Cookies in accordance with the UK Privacy and Electronic Communications Regulations (PECR) and the UK GDPR. Non-essential Cookies are only set with your consent.
Categories We Use
| Category | Purpose | Consent required? |
|---|---|---|
| Strictly necessary | Authentication, security, load balancing, fraud prevention | No — exempt under PECR |
| Functional | Remember preferences, language, theme, trading layouts | Yes |
| Analytics | Aggregated, privacy-preserving usage measurement | Yes |
| Marketing | Measure campaign effectiveness; no cross-site profiling | Yes |
Cookies in Detail
| Name | Category | Purpose | Expiry |
|---|---|---|---|
gx_session | Necessary | Authenticated session token | Session |
gx_csrf | Necessary | Cross-site request forgery protection | Session |
gx_device | Necessary | Trusted-device identifier for 2FA | 180 days |
gx_geo | Necessary | Compliance geofencing | 24 hours |
gx_prefs | Functional | UI preferences (theme, locale, terminal layout) | 12 months |
gx_consent | Functional | Stores your cookie-consent choices | 12 months |
_plausible | Analytics | Anonymous usage counts (Plausible, EU-hosted, no PII) | 24 hours |
_ga, _ga_* | Analytics | Google Analytics 4 — only set with consent | 13 months |
gx_utm | Marketing | Attribution source of first visit | 30 days |
Third-Party Cookies
- Cloudflare — DDoS protection and bot mitigation (necessary).
- Intercom — live-chat support widget (functional; set only when you open chat).
- Plausible Analytics — privacy-preserving analytics, EU-hosted (analytics).
- Google Analytics 4 — if you consent; IP anonymisation is enabled (analytics).
Managing Preferences
You can change your choices at any time by clicking Cookie preferences in the footer, or from your account settings under Privacy & Data.
Browser Controls
- Chrome:
Settings → Privacy and security → Cookies - Safari:
Settings → Privacy - Firefox:
Settings → Privacy & Security → Cookies and Site Data - Edge:
Settings → Cookies and site permissions
Do Not Track
Our servers honour the Global Privacy Control (GPC) signal — when we see it, we treat it as an opt-out of non-essential Cookies.
Changes
When we change our Cookies, we update this policy and re-prompt for consent where the change is material.
Contact
Questions about our use of Cookies? Email Contact support.
We use small files to keep you logged in and the site secure — those you can't turn off. Everything else (analytics, marketing) is opt-in and you can flip it anytime from the footer.