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In-app chat
Bottom-right bubble. Stays open across pages, syncs to your phone.
Median first response: 41s
Real humans. Any time zone. Any problem.
Not a chatbot triage. Every Stigmarix support agent is a trader who went through a 6-week training on the platform. First-touch resolution: 74%.
41s
Median first response
74%
First-touch resolution
24/7
Every day, every tz
11
Languages supported
Where to reach us.
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Phone
VIP 2+ accounts get a callback number. Average wait: 90 seconds.
What we can and can't do.
We can walk you through anything in your account. We can escalate to engineering within the same conversation. What we can't do — ever — is move funds, place orders, or change security settings on your behalf. Support staff don't have those permissions, by design.